The service-related process is crucially important from a customer experience perspective. Should´t all automotive aftermarket players innovate to remove friction?
Targeting new customers should be part of a rental company’s operation, but it’s also important to focus on existing customers.
Sharebox presented its first fully-secured key exchange cabinet to the public Sept 5th with a spectacular premiere held on the Future of Car Industry Conference in Oslo, Norway.
The car-service experience is often a hassle involving nebulously high cost and a serious time commitment that is difficult to plan.
In the new era, car rental operation is being eaten by new technology. A lot of car rental clients will have a Sharebox on their location so they can offer a “self-service rental solution”.
As the first rental chain in Norway, Sixt Car Rental offers a web- and mobile-based solution for fast car rental that makes the old rental office virtually redundant.