--- title: Blog | Kjetil Faye Lund description: Kjetil Faye Lund is the Chief Marketing Officer at Sharebox and Fleetback, fueling the next generation of digital automotive solutions. A seasoned storyteller, he’s on a mission to transform the customer journey through engaging, data-driven content—from blogs to press releases and beyond. --- ![Kjetil Faye Lund's photo](https://blog.sharebox.global/hubfs/Kjetil%20head%20cut.jpg) ### Kjetil Faye Lund Kjetil Faye Lund is the Chief Marketing Officer at Sharebox and Fleetback, fueling the next generation of digital automotive solutions. A seasoned storyteller, he’s on a mission to transform the customer journey through engaging, data-driven content—from blogs to press releases and beyond. [![Smiling man driving car with thumbs up](https://blog.sharebox.global/hubfs/Digitalisation%20that%20delivers.png) ](https://blog.sharebox.global/digitalisation-that-delivers-how-we-are-transforming-after-sales?hsLang=en) [Car-rental](https://blog.sharebox.global/tag/car-rental?hsLang=en) 12. August 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Digitalisation that delivers: How we are transforming after-sales](https://blog.sharebox.global/digitalisation-that-delivers-how-we-are-transforming-after-sales?hsLang=en) [New data shows explosive growth in digital adoption across our dealer network. Here's what that means for your bottom line and for the customer experience. ](https://blog.sharebox.global/digitalisation-that-delivers-how-we-are-transforming-after-sales?hsLang=en) [Read more**](https://blog.sharebox.global/digitalisation-that-delivers-how-we-are-transforming-after-sales?hsLang=en) [![Woman with smartphone and a key in front of a Sharebox](https://blog.sharebox.global/hubfs/Seamless%20API%20integration.webp) ](https://blog.sharebox.global/seamless-api-integration-for-kiosks-unpacking-sharebox-ease-of-use?hsLang=en) [Digital-workshop](https://blog.sharebox.global/tag/digital-workshop?hsLang=en) 5. August 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Seamless API integration for kiosks: Unpacking Sharebox' ease of use](https://blog.sharebox.global/seamless-api-integration-for-kiosks-unpacking-sharebox-ease-of-use?hsLang=en) [Dive in and see how Sharebox makes those tricky integrations super easy, helping you upgrade your systems without getting bogged down by tech headaches. ](https://blog.sharebox.global/seamless-api-integration-for-kiosks-unpacking-sharebox-ease-of-use?hsLang=en) [Read more**](https://blog.sharebox.global/seamless-api-integration-for-kiosks-unpacking-sharebox-ease-of-use?hsLang=en) [![](https://blog.sharebox.global/hubfs/Sharebox/Blog/How%20to%20delight%20customers.png) ](https://blog.sharebox.global/how-to-delight-customers-and-give-them-wow-moments-that-matter?hsLang=en) [Car-rental](https://blog.sharebox.global/tag/car-rental?hsLang=en) 1. July 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [How to delight customers with a car handover experience](https://blog.sharebox.global/how-to-delight-customers-and-give-them-wow-moments-that-matter?hsLang=en) [Your brand's visibility and identity are not just add-ons; they're central to your success. Sharebox understands this. By tailoring your Sharebox to reflect your company's unique branding, you're not just installing a key pickup point; you're ... ](https://blog.sharebox.global/how-to-delight-customers-and-give-them-wow-moments-that-matter?hsLang=en) [Read more**](https://blog.sharebox.global/how-to-delight-customers-and-give-them-wow-moments-that-matter?hsLang=en) [![Young female with smartphone in front of rental cars](https://blog.sharebox.global/hubfs/Revolutionizing%20rentals.png) ](https://blog.sharebox.global/revolutionizing-rentals-how-sharebox-kiosks-are-transforming-car-rentals-1?hsLang=en) [Car-rental](https://blog.sharebox.global/tag/car-rental?hsLang=en) 26. June 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Revolutionizing rentals: How Sharebox kiosks are transforming car rentals](https://blog.sharebox.global/revolutionizing-rentals-how-sharebox-kiosks-are-transforming-car-rentals-1?hsLang=en) [If you manage car rentals, you already know the pressure. From key control and payment delays to off-hour logistics and rising customer expectations—manual handovers can turn into major bottlenecks. As your fleet grows, the gaps in your process get ... ](https://blog.sharebox.global/revolutionizing-rentals-how-sharebox-kiosks-are-transforming-car-rentals-1?hsLang=en) [Read more**](https://blog.sharebox.global/revolutionizing-rentals-how-sharebox-kiosks-are-transforming-car-rentals-1?hsLang=en) [![Woman smiling in car with dealership service agent ](https://blog.sharebox.global/hubfs/Self-service%20kiosks%20Loyalty%20through%20customer%20convenience.webp) ](https://blog.sharebox.global/self-service-kiosks-loyalty-through-customer-convenience?hsLang=en) [Customer-journey](https://blog.sharebox.global/tag/customer-journey?hsLang=en) 10. June 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Self-service kiosks: Loyalty through customer convenience](https://blog.sharebox.global/self-service-kiosks-loyalty-through-customer-convenience?hsLang=en) [Discover how Sharebox self-service kiosks are revolutionizing customer experiences by providing unmatched convenience that fosters brand loyalty. ](https://blog.sharebox.global/self-service-kiosks-loyalty-through-customer-convenience?hsLang=en) [Read more**](https://blog.sharebox.global/self-service-kiosks-loyalty-through-customer-convenience?hsLang=en) [![Female with smart phone in car](https://blog.sharebox.global/hubfs/Why%20mobile-first%20is%20a%20must%20for%20a%20frictionless%20customer%20experience.png) ](https://blog.sharebox.global/why-mobile-first-is-a-must-for-a-frictionless-customer-experience?hsLang=en) [Digital-workshop](https://blog.sharebox.global/tag/digital-workshop?hsLang=en) 27. May 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Why mobile-first is a must for a frictionless customer experience](https://blog.sharebox.global/why-mobile-first-is-a-must-for-a-frictionless-customer-experience?hsLang=en) [The automotive industry is moving toward seamless digital interactions. Today’s customers expect seamless, intuitive, and instant interactions – especially when it comes to automotive services. ](https://blog.sharebox.global/why-mobile-first-is-a-must-for-a-frictionless-customer-experience?hsLang=en) [Read more**](https://blog.sharebox.global/why-mobile-first-is-a-must-for-a-frictionless-customer-experience?hsLang=en) [![Young female professional with computer](https://blog.sharebox.global/hubfs/Making%20the%20most%20of%20data%203.png) ](https://blog.sharebox.global/making-the-most-of-data-insights-for-workshops?hsLang=en) 13. May 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Making the most of data: insights for workshops](https://blog.sharebox.global/making-the-most-of-data-insights-for-workshops?hsLang=en) [In automotive retail, data is more than just numbers – it’s the key to higher efficiency, better customer experiences, and increased profitability. Yet, many workshops still operate with manual processes, disconnected systems, and little insight ... ](https://blog.sharebox.global/making-the-most-of-data-insights-for-workshops?hsLang=en) [Read more**](https://blog.sharebox.global/making-the-most-of-data-insights-for-workshops?hsLang=en) [![Female office worker in front of computer screens](https://blog.sharebox.global/hubfs/From%20booking%20to%20billing.png) ](https://blog.sharebox.global/from-booking-to-billing-in-your-dealership-streamlining-touchpoints?hsLang=en) [Billing](https://blog.sharebox.global/tag/billing?hsLang=en) 29. April 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [From booking to billing in your dealership: Streamlining touchpoints](https://blog.sharebox.global/from-booking-to-billing-in-your-dealership-streamlining-touchpoints?hsLang=en) [Every dealership wants to convert satisfied customers into loyal ones, but the challenge lies in how to optimize every interaction to ensure this. With Sharebox, you can. Customers don’t just seek a service; they want an experience that’s efficient, ... ](https://blog.sharebox.global/from-booking-to-billing-in-your-dealership-streamlining-touchpoints?hsLang=en) [Read more**](https://blog.sharebox.global/from-booking-to-billing-in-your-dealership-streamlining-touchpoints?hsLang=en) [![](https://blog.sharebox.global/hubfs/Sharebox/Blog/How%20to%20expand%20your%20digital%20customer%20service.png) ](https://blog.sharebox.global/how-to-expand-your-digital-customer-service?hsLang=en) [Customer-journey](https://blog.sharebox.global/tag/customer-journey?hsLang=en) 22. April 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [How to expand your digital customer service](https://blog.sharebox.global/how-to-expand-your-digital-customer-service?hsLang=en) [Expand your digital aftersales customer services with ideas on how to create a more intelligent customer journey to cater for the full spectrum of customers’ expectations for a ‘successful’ workshop visit experience. ](https://blog.sharebox.global/how-to-expand-your-digital-customer-service?hsLang=en) [Read more**](https://blog.sharebox.global/how-to-expand-your-digital-customer-service?hsLang=en) [![Elegant female with car and smart phone ](https://blog.sharebox.global/hubfs/Staying%20competitive%20in%20automotive%20aftermarket%20self.png) ](https://blog.sharebox.global/staying-competitive-in-automotive-aftermarket-self-service?hsLang=en) [Aftermarket](https://blog.sharebox.global/tag/aftermarket?hsLang=en) 15. April 2025 by [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) ## [Staying competitive in automotive aftermarket self-service](https://blog.sharebox.global/staying-competitive-in-automotive-aftermarket-self-service?hsLang=en) [You already know your customers expect more. Faster service. More flexibility. Fewer queues. And most importantly – less waiting for payments. Dealerships that fail to adapt risk falling behind. ](https://blog.sharebox.global/staying-competitive-in-automotive-aftermarket-self-service?hsLang=en) [Read more**](https://blog.sharebox.global/staying-competitive-in-automotive-aftermarket-self-service?hsLang=en) [All articles](https://blog.sharebox.global/all?hsLang=en) [Next](https://blog.sharebox.global/author/kjetil-faye-lund/page/2?hsLang=en) ### Sign up to receive blog updates via email #### A blog from Sharebox Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place. 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