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Understanding the car rental customer experience

02-Jul-2019 14:36:51 / by Kjetil Faye Lund posted in airbnb, car rental, car sharing, car workshop, Sixt, Europcar, Rental cars, Sixt Car Rental, IoT, Hertz, Avis, automotive, age of mobility, automotive brands, customer experience, Amazon, uber, ridesharing, connected, connected car, mobility


Car rental brands need to refine and digitize the customer experience they provide—otherwise they will not be ready to develop into the mobility providers of tomorrow.

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