Sharebox Blog

Smart Self-Service: Enhancing the customer experience at car dealers

14-Jul-2021 10:48:52 / by Kjetil Faye Lund posted in automotive, customer experience, customer service, Autodealers, customer journey, digital customer journey, car dealers, cardealership

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How to expand your customer service capacity

02-Jul-2021 14:41:33 / by Kjetil Faye Lund posted in customer experience, customer service, customer journey

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Learn best practices used by car dealers to instantly handle common customer check in for service whenever they want.

Sharebox Explainer [finalfinal]
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Celebration at Bavaria Oslo

21-Apr-2021 13:07:01 / by Kjetil Faye Lund posted in workshops, car workshop, 24/7 customer support, customer experience, car service, customer service, service station, customer journey

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One who happily signs the list of benefits is Nadia Elamari, team leader for customer front at Bavaria Oslo. She says Sharebox has brought with it a large number of positive effects.

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New Sharebox building bridges

07-Dec-2020 22:15:18 / by Kjetil Faye Lund posted in customer experience, Automotive Aftermarket

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The new Sharebox Service Station turns its 2021 version in action: The next generation service station to join the customer service arena as front end technology approved by the largest international brands and selected national workshops, is about to receive the green light to scale.

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Tips to retain existing car rental customers

12-Sep-2019 11:41:23 / by Kjetil Faye Lund posted in Porsche, car rental, car sharing, mobile payment, Key management, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, Hertz, Avis, Budget, Car2Go, Mercedes, Kia, Fiat, Ferrari, Airportrental, Key exchange, Toyota, Hyundau, Hyundai, Volkswagen, Citroen, Seat, customer experience, uber, connected car, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, Easy-To-Install Website Plugin, HQ Rental, HQ Rental Software, easy plugin, online reservations, Accept Online Payments

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Targeting new customers should be part of a rental company’s operation, but it’s also important to focus on existing customers.

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Premiere of the Sharebox Auto: Secure cabinet, payment integrated

06-Sep-2019 17:12:49 / by Kjetil Faye Lund posted in Porsche, 911, car rental, car sharing, car workshop, mobile payment, Key management, key management solution, 24/7 customer support, Automate your entire fleet of keys, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, IoT, Hertz, Avis, Budget, Car2Go, Mercedes, Kia, Fiat, Ferrari, Airportrental, Key exchange, Toyota, Hyundai, Volkswagen, Citroen, Seat, digitalization, automotive, age of mobility, automotive brands, customer experience, uber, connected car, mobility, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted

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Sharebox presented its first fully-secured key exchange cabinet to the public Sept 5th with a spectacular premiere held on the Future of Car Industry Conference in Oslo, Norway.

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Understanding the car rental customer experience

02-Jul-2019 14:36:51 / by Kjetil Faye Lund posted in airbnb, car rental, car sharing, car workshop, Sixt, Europcar, Rental cars, Sixt Car Rental, IoT, Hertz, Avis, automotive, age of mobility, automotive brands, customer experience, Amazon, uber, ridesharing, connected, connected car, mobility

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Car rental brands need to refine and digitize the customer experience they provide—otherwise they will not be ready to develop into the mobility providers of tomorrow.

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