The Sharebox solution is straightforward: Integrated with payment processors to give service customers the possibility to do digital payments via mobile devices.
An added bonus: Self served pickup and delivery means fewer customers hanging out in lounges waiting for their vehicles to be fixed, further helping stores remain virus-free.
The new Sharebox Service Station turns its 2021 version in action: The next generation service station to join the customer service arena as front end technology approved by the largest international brands and selected national workshops, is about to receive the green light to scale.
It’s clear that invisible service — friction less customer service driven by digital — is something that’s desired.
The service-related process is crucially important from a customer experience perspective. Should´t all automotive aftermarket players innovate to remove friction?