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Digital-boom hos bilverkstedene

15-Jul-2020 13:20:53 / by Kjetil Faye Lund posted in Car repair, Bilverksted, Automotive Aftermarket

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Bilene våre er mer pålitelige, og de tradisjonelle verkstedbesøkene for rutinemessig service og vedlikehold blir sjeldnere.

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Contact-free car service appointments

10-Jun-2020 14:01:59 / by Kjetil Faye Lund posted in car rental, car workshop, commercial fleet key management, automotive brands, car, car sales, car service, Automotive Aftermarket

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It’s clear that invisible service — friction less customer service driven by digital — is something that’s desired.

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How new tech disrupt the car repair shop service desk

07-Nov-2019 11:41:55 / by Kjetil Faye Lund posted in workshops, Porsche, car rental, car workshop, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, Hertz, Avis, Budget, Mercedes, Kia, Fiat, Ferrari, Key exchange, Toyota, Hyundau, Hyundai, Volkswagen, Citroen, Seat, digitalization, automotive, age of mobility, connected car, mobility, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted, HQ Rental, HQ Rental Software, Accept Online Payments, Car Rental Software, Car Rental Automation, Car Rental Self Service, Flexible Payments, Automotive Aftermarket, Electric Vehicles, Daimler, Authorised repairers, Renault, Land Rover, Jaguar, Kwik Fit, ATS Euromaster, Rapid Fit, ATU repair, Bosch Service, Euromaster, ServiRueda, Norauto, point S, Valeo, Leader Service, Autoglass, Q-Service, Klarna

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The service-related process is crucially important from a customer experience perspective. Should´t all automotive aftermarket players innovate to remove friction?

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