We have all been spoiled by the ease of communicating seamlessly in real-time by social media and high powered digital marketing.
For us in Sharebox it´s super cool to read that Porsche is expanding its digital aftersales services and integrating them seamlessly into the existing ecosystem.
Standing in a pandemic, and a million other hurdles, car rental endures. Here’s where things are going tomorrow.
Understanding the car rental customer experience
Car rental brands need to refine and digitize the customer experience they provide — otherwise, they will not be ready to develop into the mobility providers of tomorrow.
To win in this new, more extensive playing field, businesses need to stretch beyond their current comfort zones to participate in new value opportunities.
By 2030, the concept of private vehicle ownership will be nearly a thing of the past, according to predictions of The World Economic Forum.
Learn best practices used by car dealers to instantly handle common customer check in for service whenever they want.
After a year of setbacks, the rental firms have fewer vehicles than they had a year ago and have shrunk operations even more.
One who happily signs the list of benefits is Nadia Elamari, team leader for customer front at Bavaria Oslo. She says Sharebox has brought with it a large number of positive effects.