Sharebox Blog

Kjetil Faye Lund

Kjetil Faye Lund is marketing manager at Sharebox, writes blogs, press releases and texts. He provides training and video conferencing for digital customer journeys and payment solutions.
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The changing customer journey

10-Sep-2021 13:49:45 / by Kjetil Faye Lund

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We have all been spoiled by the ease of communicating seamlessly in real-time by social media and high powered digital marketing.

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Sportscar brand is expanding its digital customer services

27-Aug-2021 11:16:19 / by Kjetil Faye Lund posted in car service, service station, car dealers

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For us in Sharebox it´s super cool to read that Porsche is expanding its digital aftersales services and integrating them seamlessly into the existing ecosystem.

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Self-served car rental: Where it stands, where it’s headed

16-Aug-2021 11:33:45 / by Kjetil Faye Lund

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Standing in a pandemic, and a million other hurdles, car rental endures. Here’s where things are going tomorrow.



Understanding the car rental customer experience
Car rental brands need to refine and digitize the customer experience they provide — otherwise, they will not be ready to develop into the mobility providers of tomorrow.

To win in this new, more extensive playing field, businesses need to stretch beyond their current comfort zones to participate in new value opportunities.

By 2030, the concept of private vehicle ownership will be nearly a thing of the past, according to predictions of The World Economic Forum.

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Why digital is key for auto-retail

28-Jul-2021 15:35:32 / by Kjetil Faye Lund posted in workshops, automotive, car service, Car repair, customer service, Autodealers, car dealers

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Bavaria Oslo - BMW MINI Car Dealership

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Smart Self-Service: Enhancing the customer experience at car dealers

14-Jul-2021 10:48:52 / by Kjetil Faye Lund posted in automotive, customer experience, customer service, Autodealers, customer journey, digital customer journey, car dealers, cardealership

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How to expand your customer service capacity

02-Jul-2021 14:41:33 / by Kjetil Faye Lund posted in customer experience, customer service, customer journey

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Learn best practices used by car dealers to instantly handle common customer check in for service whenever they want.

Sharebox Explainer [finalfinal]
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How car rental franchisees goes self-served

26-May-2021 15:24:37 / by Kjetil Faye Lund

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After a year of setbacks, the rental firms have fewer vehicles than they had a year ago and have shrunk operations even more.

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Specialists in building individual customer journeys

14-May-2021 08:34:00 / by Kjetil Faye Lund

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Celebration at Bavaria Oslo

21-Apr-2021 13:07:01 / by Kjetil Faye Lund posted in workshops, car workshop, 24/7 customer support, customer experience, car service, customer service, service station, customer journey

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One who happily signs the list of benefits is Nadia Elamari, team leader for customer front at Bavaria Oslo. She says Sharebox has brought with it a large number of positive effects.

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Workshop customers must convert digitally

15-Apr-2021 15:09:45 / by Kjetil Faye Lund

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