The Customer Journey In Focus
Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.
2. November 2023 by Kjetil Faye Lund
Most car dealerships are busy. They have a lot of customers to serve, navigating old-school logistics and staff-intensive procedures. Also, most service visits default to having me contact them by phone, e-mail, or an online request form. Then we ...
Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place.
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