Focus on the customer journey
Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.
11. March 2025 by Kjetil Faye Lund
Is your dealership poised to deliver an exceptional customer experience while boosting operational efficiency? Digital check-ins lay the groundwork for creating smooth, hassle-free service appointments that customers appreciate—and that enhance your ...
4. March 2025 by Kjetil Faye Lund
As a workshop leader, you’ve likely experienced the growing pressure to deliver fast, seamless, and customer-focused service. Customers today demand flexibility—online booking, digital key handover, 24/7 access to services, and minimal wait times. ...
25. February 2025 by Kjetil Faye Lund
Running a car repair workshop today means more than just fixing cars—it’s about creating an experience that keeps customers coming back. While quality repairs and competitive pricing are crucial, they’re no longer enough to differentiate your shop ...
28. January 2025 by Kjetil Faye Lund
The customer journey in car dealerships has undergone a dramatic transformation in recent years. With new solutions like digital key systems, expectations of simplicity and efficiency have never been higher. Workshops and dealerships that prioritize ...
12. August 2024 by Kjetil Faye Lund
Your customers have their habits, but those old habits may not be good for your business. If Henry Ford had asked what people wanted, we would have had faster horses. This is why you need to change your ways and routines to improve and simplify the ...
Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place.
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