Tag: Customer Journey

Discover how Sharebox self-service kiosks are revolutionizing customer experiences by providing unmatched convenience that fosters brand loyalty.

Every dealership wants to convert satisfied customers into loyal ones, but the challenge lies in how to optimize every interaction to ensure this. With Sharebox, you can. Customers don’t just seek a service; they want an experience that’s efficient, ...

Expand your digital aftersales customer services with ideas on how to create a more intelligent customer journey to cater for the full spectrum of customers’ expectations for a ‘successful’ workshop visit experience.

Imagine a world where your dealership operates seamlessly – customers breeze through check-ins, payments are processed instantly, and upselling opportunities are optimized at every step.

The automotive aftermarket is transforming, and automation isn’t just a luxury—it’s essential for staying competitive. Workshops and dealerships that adopt automated solutions are already reaping the rewards: higher customer satisfaction, increased ...

Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.

Is your dealership poised to deliver an exceptional customer experience while boosting operational efficiency? Digital check-ins lay the groundwork for creating smooth, hassle-free service appointments that customers appreciate—and that enhance your ...

As a workshop leader, you’ve likely experienced the growing pressure to deliver fast, seamless, and customer-focused service. Customers today demand flexibility—online booking, digital key handover, 24/7 access to services, and minimal wait times. ...

Running a car repair workshop today means more than just fixing cars—it’s about creating an experience that keeps customers coming back. While quality repairs and competitive pricing are crucial, they’re no longer enough to differentiate your shop ...

Crafting an outstanding self-service experience involves harmonizing convenience, efficiency, and personalization to align with the ever-changing expectations of today's customers. The surge in self-service technology within automotive dealerships ...