Tag: Customer Journey

Convenience and efficiency are critical for customer satisfaction. For car dealerships, the traditional 9-to-5 business hours can create barriers, limiting flexibility and hampering customer service.

Let me guess: You are looking for a tangible outcome of transforming business processes and going digital? You need look no further than Sharebox. I’ll show you why.

“It works really well, and it’s in heavy use!”. That’s what dealerships say about Sharebox. See for yourself in the video.

In the automotive sector, especially within DACH/Germany's precise and quality-driven market, the seamless integration of Nexi payment solutions with Sharebox' innovative self-service technology marks a significant leap forward for car dealerships ...

Customers are creatures of habit, and the goal of any self-service solution is to become part of their routine.

Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.

Problem: Wanted a simple and flexible payment solution to offer the most seamless customer journey possible.

Today we see a boom in automated and digital customer service when people become accustomed to the options technology creates. Both end customers and businesses benefit equally from the new seamlessly integrated ecosystem.

Expand your digital aftersales services with ideas on how to create a more intelligent customer journey to cater for the full spectrum of customers’ expectations for a ‘successful’ workshop visit experience.