--- title: What dealerships and customers say about the Sharebox key cabinet description: See interviews with Sharebox customers and end customers at Neubeck Autohaüser In Speyer, Germany image: https://blog.sharebox.global/hubfs/Sharebox/Blog/What%20dealerships%20and%20customers%20say%20about%20the%20Sharebox%20key%20cabinet%207.png --- # What dealerships and customers say about the Sharebox key cabinet By [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) • 21. January 2025 [**share](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.sharebox.global%2Fwhat-dealerships-and-customers-say-about-sharebox) [**share](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.sharebox.global%2Fwhat-dealerships-and-customers-say-about-sharebox) ![](https://blog.sharebox.global/hs-fs/hubfs/Sharebox/Blog/What%20dealerships%20and%20customers%20say%20about%20the%20Sharebox%20key%20cabinet%207.png?width=700&height=394&name=What%20dealerships%20and%20customers%20say%20about%20the%20Sharebox%20key%20cabinet%207.png) **“It works really well, and it’s in heavy use!”. That’s what dealerships say about Sharebox. See for yourself in the video below. Also hear from delighted customers.** ** ** The shift in the automotive service industry towards digital solutions is not just a trend. It’s a significant leap towards enhancing customer satisfaction and operational efficiency. Implementing Sharebox at your dealership not only streamlines customer service interactions but also revolutionizes your invoice handling processes. Sharebox facilitates a seamless, efficient, and automated transaction environment where customers can handle key drop-offs and pick-ups independently. [![Contact us](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/145543298/interactive-211209634012.png) ](https://blog.sharebox.global/hs/cta/wi/redirect?encryptedPayload=AVxigLKF5bC8butj3uqYD7T6nX4TgnEqQSRNI14zJUuO59Y6QNqfqVTffnqFXwdd9KxVQcS3UiV6skc2rU%2Fb5N%2FSUFLKSlzdP%2BjQIWp4S8zNHH%2FgSR13GBwtAJuMdFv4kNcXnJQsl3sPtfFymxS0GqO5WpPU6gnAlqnkU98P3HzqSvtWWLo%2Fic9eAOOEY%2FneAZJ6&webInteractiveContentId=211209634012&portalId=145543298&hsLang=en) Up-to-date invoicing from the digital key cabinet This automation extends to the invoicing system, enabling digital and immediate invoice generation and payments. Customers can conveniently pay invoices through integrated payment solutions, reducing the administrative burden on your staff and eliminating common errors associated with manual entry. - **See also: **[Sharebox payment solutions boost revenue for car dealerships and workshops](https://blog.sharebox.global/sharebox-payment-solutions-boost-revenue-for-car-dealerships-and-workshops?hsLang=en) By offering 24/7 access and enabling real-time financial transactions, Sharebox enhances overall customer satisfaction and operational efficiency, making it an indispensable tool for modernizing and future-proofing your dealership. ## Real-life testimonials from dealership and workshop customers Sharebox, with our innovative self-service solutions, is at the forefront of this transformation. Let’s explore some real-life experiences of users who have seen tangible benefits from integrating Sharebox into their daily operations. We met with customers, managers, and employees outside the VAG dealership Neubeck Automobile in Speyer, Germany. *Activate CC and Settings for subtitles in your language.* One of Neubeck’s commercial customers told us: “I find Sharebox absolutely fantastic because I was able to pick up the car effortlessly. I simply drove here, clicked on the link I received, which activated the Sharebox, retrieved the key, and easily picked up the vehicle. I save time because my employees and I can pick up the vehicle at any time, even outside of opening hours, so there are no waiting times at the counter.” ![Satisfied customer using Sharebox](https://4025274.fs1.hubspotusercontent-na1.net/hub/4025274/hubfs/Halvtotal%20Sharebox-1.png?width=800&height=450&name=Halvtotal%20Sharebox-1.png) **Satisfied customer:**“Effortless!” Bettina Neubeck, Commercial director, Neubeck Autohäuser: “We began using Sharebox 23 months ago, simply deciding to give it a try and see how customers would respond. We've now found that it works really well and is in heavy use.” ![What dealerships and customers say Bettina Neubeck](https://blog.sharebox.global/hs-fs/hubfs/Sharebox/Blog/What%20dealerships%20and%20customers%20say%20Bettina%20Neubeck.png?width=874&height=492&name=What%20dealerships%20and%20customers%20say%20Bettina%20Neubeck.png) **Bettina Neubeck:** “Works really well!” - **See more:** [Neubeck Autohaüser](https://neubeck-online.de/) ## Sharebox key cabinet offers flexibility for the car dealership Another customer also pointed out that Sharebox makes the dealership seem more modern and innovative: “I get the impression that the dealership is future-oriented and customer-oriented. The fact that Neubeck Automobile uses this Sharebox makes the company appear very innovative and very flexible, integrating their company into the flexibility of everyday life, which is also necessary today.” ![Sharebox end customer](https://4025274.fs1.hubspotusercontent-na1.net/hub/4025274/hubfs/Kunde%20Sharebox.png?width=1000&height=563&name=Kunde%20Sharebox.png) **Customer testimonial: **“Sharebox makes the dealership modern and flexible”   ## Progress toward paperless payments Executive Assistant Timo Neubeck points out, "Sharebox has significantly relieved our information point. We utilize peak times, especially in the mornings and evenings, when keys are typically handed over. This has effectively provided a buffer at the information point and has reduced waiting times for other customers. Furthermore, with Sharebox, we have made progress towards digital vehicle reception and transitioning to a paperless process." ![What dealerships and customers say about the Sharebox key cabinet Timo Neubeck](https://blog.sharebox.global/hs-fs/hubfs/Sharebox/Blog/What%20dealerships%20and%20customers%20say%20about%20the%20Sharebox%20key%20cabinet%20Timo%20Neubeck.png?width=1000&height=563&name=What%20dealerships%20and%20customers%20say%20about%20the%20Sharebox%20key%20cabinet%20Timo%20Neubeck.png) **Timo Neubeck: **"Reduced waiting times."   As for the future of the dealership, we can only point to Bettina Neubeck's plans: «We will now expand the system by introducing the payment system. And, of course, this will also relieve the burden on accounting.”   [![](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/145543298/interactive-211209632998.png) ](https://blog.sharebox.global/hs/cta/wi/redirect?encryptedPayload=AVxigLK70jf4%2Fb64Y9d361cROBwakfFXaP6uh5xDjS6IDkVOifG51Cs%2BagagyNUAqkF0GK8i27LEh3NZfXE%2BvxmDB2n2Lq7A3k1MD%2B2OOdlCtd%2FAaiXMpUapiQAUdVml5hrn%2Fa5j2wsNEa8gisAEab9CbraY%2B5xbYYuiFs7IvEXgZJK6Ht49HhxUdTut2dSYLxpkAVkmcFg%3D&webInteractiveContentId=211209632998&portalId=145543298&hsLang=en)   #### Tags [Customer Journey](https://blog.sharebox.global/tag/customer-journey) [Consumer Experience](https://blog.sharebox.global/tag/consumer-experience) [Digital Service Experience](https://blog.sharebox.global/tag/digital-service-experience) [Car Service](https://blog.sharebox.global/tag/car-service) ![Kjetil Faye Lund's photo](https://blog.sharebox.global/hubfs/Kjetil%20head%20cut.jpg) By: [Kjetil Faye Lund](https://blog.sharebox.global/author/kjetil-faye-lund) Kjetil Faye Lund is the Chief Marketing Officer at Sharebox and Fleetback, fueling the next generation of digital automotive solutions. A seasoned storyteller, he’s on a mission to transform the customer journey through engaging, data-driven content—from blogs to press releases and beyond. [![After-hours key pick up solution and payment with Sharebox and Nexi](https://blog.sharebox.global/hubfs/Imported_Blog_Media/Parking%20space-4.png) ](https://blog.sharebox.global/after-hours-key-collection-and-payment-with-sharebox-and-nexi?hsLang=en) ### [After-hours key pick up solution and payment with Sharebox and Nexi](https://blog.sharebox.global/after-hours-key-collection-and-payment-with-sharebox-and-nexi?hsLang=en) [![Going digital with Sharebox for super easy self-service car rental](https://blog.sharebox.global/hubfs/Imported_Blog_Media/Design%20uten%20navn%20(49)-4.png) ](https://blog.sharebox.global/sharebox-super-fast-super-easy-car-rental-at-airports?hsLang=en) ### [Going digital with Sharebox for super easy self-service car rental](https://blog.sharebox.global/sharebox-super-fast-super-easy-car-rental-at-airports?hsLang=en) [![Self-service kiosks: Loyalty through customer convenience](https://blog.sharebox.global/hubfs/Self-service%20kiosks%20Loyalty%20through%20customer%20convenience.webp) ](https://blog.sharebox.global/self-service-kiosks-loyalty-through-customer-convenience?hsLang=en) ### [Self-service kiosks: Loyalty through customer convenience](https://blog.sharebox.global/self-service-kiosks-loyalty-through-customer-convenience?hsLang=en) ### Sign up to receive blog updates via email #### A blog from Sharebox Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place. [Go to web](http://sharebox.global) [![](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/145543298/interactive-211209631951.png) ](https://blog.sharebox.global/hs/cta/wi/redirect?encryptedPayload=AVxigLIqZNn%2Ba5EkQ7%2BbIqHYUDSUSSOwzi2h%2F9ISUHzHN0xZv%2FXghvrcffdO2Das1Wr1%2BvfzK8st%2FUGrIqV1xQzLXJEHdyYzpSpI5hlBVGpLyfaZGsagygGY2P55F9R3qDoFvqRz6KBT%2BlTx7NTZq95kjWTz3l%2BFMInp5GB%2BGJa7TzRCXRqNOR7O&webInteractiveContentId=211209631951&portalId=145543298&hsLang=en) ### Tags [Insider](https://blog.sharebox.global/topic/insider?hsLang=en) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Kjetil Faye Lund", "url" : "https://blog.sharebox.global/author/kjetil-faye-lund" }, "dateModified" : "2025-05-30T13:11:54.056Z", "datePublished" : "2025-01-21T06:00:00.000Z", "headline" : "What dealerships and customers say about the Sharebox key cabinet", "image" : [ "https://blog.sharebox.global/hubfs/Sharebox/Blog/What%20dealerships%20and%20customers%20say%20about%20the%20Sharebox%20key%20cabinet%207.png" ], "mainEntityOfPage" : { "@id" : "https://blog.sharebox.global/what-dealerships-and-customers-say-about-sharebox", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.sharebox.global/hubfs/Fleetback%20and%20Sharebox%20logo.png" }, "name" : "Sharebox & Fleetback" } } ```