Focus on the customer journey
Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.
11. March 2025 by Kjetil Faye Lund
Is your dealership poised to deliver an exceptional customer experience while boosting operational efficiency? Digital check-ins lay the groundwork for creating smooth, hassle-free service appointments that customers appreciate—and that enhance your ...
4. March 2025 by Kjetil Faye Lund
As a workshop leader, you’ve likely experienced the growing pressure to deliver fast, seamless, and customer-focused service. Customers today demand flexibility—online booking, digital key handover, 24/7 access to services, and minimal wait times. ...
25. February 2025 by Kjetil Faye Lund
Running a car repair workshop today means more than just fixing cars—it’s about creating an experience that keeps customers coming back. While quality repairs and competitive pricing are crucial, they’re no longer enough to differentiate your shop ...
18. February 2025 by Kjetil Faye Lund
In the ever-evolving world of automotive aftermarket services, Sharebox stands out as a robust and super easy self-service kiosk that streamlines transactions and key handovers for both car dealerships and customers. But what about the weather?
11. February 2025 by Kjetil Faye Lund
Crafting an outstanding self-service experience involves harmonizing convenience, efficiency, and personalization to align with the ever-changing expectations of today's customers. The surge in self-service technology within automotive dealerships ...
28. January 2025 by Kjetil Faye Lund
The customer journey in car dealerships has undergone a dramatic transformation in recent years. With new solutions like digital key systems, expectations of simplicity and efficiency have never been higher. Workshops and dealerships that prioritize ...