Tag: Digital Service Experience (2)

30. January 2024 by Kjetil Faye Lund

Focus on the customer journey

Digital conversion and self-service kiosks are being established as the preferred automotive after-sales customer journey to remove the friction that bothers customers.

How to find the best solutions for the digital transformation

Today's digital transformation sees a boom in automated and digital customer service. People become accustomed to the options technology creates. Both end customers and businesses benefit equally from the new seamlessly integrated ecosystem.

How to expand your digital customer service

Expand your digital aftersales customer services with ideas on how to create a more intelligent customer journey to cater for the full spectrum of customers’ expectations for a ‘successful’ workshop visit experience.

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A blog from Sharebox

Sharebox is a technology platform that brings everything automotive and mobility companies need to deliver a best-in-class customer experience into one place.

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