Search icon

    How to delight customers and give them wow moments that matter

    Your brand's visibility and identity are not just add-ons; they're central to your success. Sharebox understands this. By tailoring your Sharebox to reflect your company's unique branding, you're not just installing a key pickup point; you're reinforcing your corporate identity and amplifying your market presence. 

    Creating superior customer experiences is important to gain a competitive advantage in today’s dynamic environment. When was the last time you were delighted with a brand? How often do you have moments that delight you as a customer?

    These questions may not be easy to answer. Frustrating moments, however, are easy to recall. They might include airport car rental pickup with long queues. Not really aligned with your expectations or travel plans.

    Customers do not care about why things take so long or why errors cannot be eliminated; they just want issues to be solved. Quickly and easily. How can you achieve this?

    The answer is simple: designing a great customer experience with Sharebox requires a customer-centric approach that designs an experience with an end-to-end point of view.

    Contact us

    Creating wow moments for customers requires strategic design

    A good example of successfully living the top-down concept is the Avis Budget Group, a provider of global transportation solutions, operating three of the most recognized brands in the industry through Avis, Budget, and Zipcar, the world’s leading car-sharing network.

    Smart phone

    This company not only builds its business on deep customer insights, creating relevance and inspiration for customers, but anchors customer centricity in the corporate culture. By doing so, they get to know and understand the needs of their customers. This is the foundation for creating superior experiences – wow moments.

    Kiosk touchpoints and smartphone journeys form the context for customer experiences

    With a white-label Sharebox, the power of personalization is at your fingertips. Choose from a spectrum of colors, integrate your logo, and select themes that resonate with your brand's aesthetic. But this isn't just about aesthetics; it’s about making every customer interaction a reaffirmation of your brand's values and your commitment to excellence. 


    A customized Sharebox serves as a silent ambassador for your business, engaging customers even before a word is spoken. It communicates professionalism and attention to detail. This extends your corporate identity beyond the walls of your car rental. Your customers will have a consistent and memorable brand experience. 


    Moreover, a Sharebox tailored to your brand can enhance the user experience, fostering a sense of familiarity and trust. It shows that you're invested in providing a seamless service that prioritizes customer convenience and security, all while keeping your brand front and center. 


    In an age where brand differentiation is key to standing out, a customized Sharebox is not just a tool — it's a strategic asset. It conveys a message of innovation and forward-thinking, aligning your business with the cutting edge of technology while offering a user-friendly interface that your customers will appreciate. 


    Investing in a Sharebox customization is investing in your brand's future, ensuring that your corporate identity is enhanced with every key exchange and customer loyalty is cemented.


    ShareboxW128_AVIS budget new


    Have customer experience lead the way. 

    In the sea of opportunities and business facilities, a Sharebox customized with your brand's colors and logo becomes a beacon, distinguishing your space with a visual shout rather than a whisper.


    In the practical setting of a parking lot, your Sharebox does not just blend in; it stands out as a landmark of your service. It's a guiding post that leads customers right to your door, assuring them they're in the right place — a place that values excellence and attention to detail. 


    Your Sharebox, therefore, becomes an essential part of your location's signage, serving as a functional advertisement that works round the clock. Its presence in a parking lot goes beyond functionality; it becomes an integral part of the customer's journey, starting a dialogue of trust and quality service from the moment they book their travel destination.


    It's about creating a touchpoint that resonates with the customer's need for security and acknowledgment, ensuring they pick up their rental in the care of a brand they recognize and respect. 

    Book meeting