The service-related process is crucially important from a customer experience perspective. Should´t all automotive aftermarket players innovate to remove friction?
How new tech disrupt the car repair shop service desk
07-Nov-2019 11:41:55 / by Kjetil Faye Lund posted in workshops, Porsche, car rental, car workshop, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, Hertz, Avis, Budget, Mercedes, Kia, Fiat, Ferrari, Key exchange, Toyota, Hyundau, Hyundai, Volkswagen, Citroen, Seat, digitalization, automotive, age of mobility, connected car, mobility, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted, HQ Rental, HQ Rental Software, Accept Online Payments, Car Rental Software, Car Rental Automation, Car Rental Self Service, Flexible Payments, Automotive Aftermarket, Electric Vehicles, Daimler, Authorised repairers, Renault, Land Rover, Jaguar, Kwik Fit, ATS Euromaster, Rapid Fit, ATU repair, Bosch Service, Euromaster, ServiRueda, Norauto, point S, Valeo, Leader Service, Autoglass, Q-Service, Klarna
Tips to retain existing car rental customers
12-Sep-2019 11:41:23 / by Kjetil Faye Lund posted in Porsche, car rental, car sharing, mobile payment, Key management, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, Hertz, Avis, Budget, Car2Go, Mercedes, Kia, Fiat, Ferrari, Airportrental, Key exchange, Toyota, Hyundau, Hyundai, Volkswagen, Citroen, Seat, customer experience, uber, connected car, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, Easy-To-Install Website Plugin, HQ Rental, HQ Rental Software, easy plugin, online reservations, Accept Online Payments
Targeting new customers should be part of a rental company’s operation, but it’s also important to focus on existing customers.
Premiere of the Sharebox Auto: Secure cabinet, payment integrated
06-Sep-2019 17:12:49 / by Kjetil Faye Lund posted in Porsche, 911, car rental, car sharing, car workshop, mobile payment, Key management, key management solution, 24/7 customer support, Automate your entire fleet of keys, Sixt, Europcar, Rental cars, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, IoT, Hertz, Avis, Budget, Car2Go, Mercedes, Kia, Fiat, Ferrari, Airportrental, Key exchange, Toyota, Hyundai, Volkswagen, Citroen, Seat, digitalization, automotive, age of mobility, automotive brands, customer experience, uber, connected car, mobility, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted
Sharebox presented its first fully-secured key exchange cabinet to the public Sept 5th with a spectacular premiere held on the Future of Car Industry Conference in Oslo, Norway.
Time consuming car service & repairs
04-Sep-2019 14:12:19 / by Kjetil Faye Lund posted in Porsche, car rental, Sixt, Europcar, Ford, VW, Audi, Volvo, Peugeot, BMW, Sixt Car Rental, Hertz, Avis, Mercedes, Fiat, Toyota, Hyundau, Hyundai, Volkswagen, Citroen, Seat, car, car sales, car service, Tesla, Hyre, new car, Mazda, Nissan, Car repair, Nabobil, Møller, Mitsubishi, Suzuki, Isuzu, MECA, Mekonomen, Bilverksted
The car-service experience is often a hassle involving nebulously high cost and a serious time commitment that is difficult to plan.